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General Data Protection Regulation Compliance

01.Introduction

At MAWALOG, we’re dedicated to safeguarding our users’, clients’, and partners’ personal information. Being a product-based business, we follow the General Data Protection Regulation (GDPR) (EU) 2016/679 to make sure that personal data is processed legally, openly, and securely. This GDPR Compliance Statement describes how we gather, use, keep, and safeguard personal information when you use our website, products, and services.

02.Scope of GDPR Compliance

This policy is applicable to all of MAWALOG’s goods and services. Personal information gathered from clients, associates, staff members, and internet users. Information handled via our platforms, apps, and software.

03.Lawful Basis for Processing Personal Data

Lawful Basis for Processing Personal Data MAWALOG handles personal information for the following legal reasons: Users’ express consent to the gathering and processing of their data is known as consent.
Transactional Necessity: When processing is necessary to complete a transaction with a user or customer.
Legal Obligations: Adhering to all applicable laws, taxes, and restrictions.
Legitimate Interests: To promote user experience, product functionality, and business operations while protecting privacy.

04.Personal Data We Collect

Based on interactions with users, we gather and use the following categories of personal data:
Information from End Users: Name, email, phone number, username, and password are all examples of account information.
Use Data:Activities carried out within the product’s settings, preferences, and functionality.
Requests for Support: Information supplied via customer service channels.

Information from Website Visitors

IP address, browser type, device details, and website interactions are all included in cookies and analytics.
Marketing Data: Preferences of users for mailings, promotions, and communication.

Data from Transactions

Name, address, and payment method (processed securely through third-party payment providers) are all part of the billing and payment information.

Sensitive Data (if applicable)

We don’t gather sensitive information (including biometric, religious, health, or racial data) unless it’s needed by law and users specifically provide their approval.

05.How We Use Personal Data

We process personal data for the following purposes:
Providing and improving our products: Ensuring seamless functionality and security.
Managing customer accounts: Handling sign-ups, logins, and preferences.
Processing transactions: Managing payments, invoicing, and order fulfillment.
Customer Support: Responding to queries and resolving technical issues.
Marketing & Communications:Sending product updates, newsletters, and promotional content (only with user consent).
Legal & Compliance Obligations:Meeting regulatory and contractual requirements.


06. Data Security Measures

To protect personal information, MAWALOG employs stringent security measures:
Encryption: Safe encryption of information while it is being sent and stored.
Access Controls: Only authorized personnel are allowed access.
Regular Security Audits: Frequent reviews are conducted to detect and minimize threats through regular security audits.
Minimizing data: It means gathering only the information required to run the service.


07.Data Retention & Deletion Policy

We keep personal information for as long as is required to: Deliver our goods and services; Comply with legal, tax, or regulatory requirements. Prevent fraud and maintain security. We securely delete personal data upon user request or account deactivation, unless retention is mandated by law.


08. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:
Right to Access:Request a copy of your personal data.
Right to Rectification:Correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”):Request deletion of personal data.
Right to Restrict Processing:Limit data usage under certain circumstances.
Right to Data Portability:Obtain and transfer data in a structured format.
Right to Object:Stop processing of personal data for marketing or legitimate interest.
Right to Withdraw Consent:Revoke consent at any time.

09.International Data Transfers

We guarantee compliance through EU Standard Contractual Clauses (SCCs) in the event that personal data is transferred outside of the European Economic Area (EEA). Agreements with service providers about data protection. Secure protocols and encryption for data exchanges.

10.Third-Party Data Sharing

We don’t sell personal information. Nonetheless, we might divulge data to:
Cloud hosting providers: To safely store and handle user data.
Payment Processors: To handle transactions securely.
Third-Party Integrations: For features that are optional for the product (only with user approval).

11. Cookies & Tracking Technologies

Cookies are used to monitor website performance and improve user experience. Through browser settings, users can adjust cookie preferences or turn cookies off. For further information, see our Cookie Policy.

12. Children's Privacy

MAWALOG does not intentionally gather personal information from those younger than eighteen. We will remove any personal information we find that was supplied by a minor as soon as possible.

13. Changes to This GDPR Policy

This policy may be updated from time to time to take into account modifications to the law, new product releases, or privacy best practices. Any modifications will have an updated effective date and be announced on our website.

14. Contact Us

If you have any questions, concerns, or requests for data access regarding GDPR, please email us at support@mawalog.com Or Call us at +91-44-4856-3345.

This GDPR policy ensures compliance and builds trust with users of MAWALOG’s products and services. Let me know if you need further refinements or additional sections!