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MeetQ Privacy Policy

01.About this Privacy Policy

This privacy policy applies to the app “MeetQ,” developed under the Mawalog product suite by Lentera Technologies Private Limited. Mawalog is a sub-brand of Lentera Technologies, focused on delivering innovative solutions for meeting and queue management.

02.Information You Provide

When you use the MeetQ app, we may collect personal information, including:

  • User names, roles, and contact details.
  • Meeting schedules, queue logs, and preferences.
  • Feedback or notes provided during app usage.
03.Information We Collect Automatically

When you visit or use MeetQ, we may automatically gather certain information, such as:

  • Device details (hardware specifications, operating system, and unique identifiers).
  • Usage logs, IP addresses, and performance data for analytics and troubleshooting.
04.Uses of Information

The following are some uses for the data we gather:

1. Queue and Meeting Management:To ensure smooth scheduling and queue management.
2. Analytics: To improve user experience and app functionality through data analysis.
3. Support and Troubleshooting: To address issues and enhance performance.
4. Compliance: To adhere to applicable laws and regulations.
05.Location Data

The MeetQ app may collect location data to facilitate location-specific queue and meeting management features.

1. Consent Needed: Location data is collected only with your explicit consent.
2.Optional Settings: You can enable or disable location services through your device settings.

06. Types of Sensitive and Personal User Information Gathered

The MeetQ application may collect the following categories of sensitive and personal information:

1. User Details: Names, roles, email addresses, and contact information.
2. Meeting and Queue Details: Meeting history, schedules, and queue preferences.

Sensitive information is only collected and processed to facilitate meeting and queue management purposes and is never shared without proper authorization.


07.Secure Data Handling

We put your data’s security first by taking the following precautions:

1. Data encryption: Provides safe information storage and transfer.
2. Access Control: Prevents unauthorized individuals from entering.
3. Frequent Audits: To find weaknesses, regular security checks are carried out.


08. Data Retention and Deletion Policy

We keep sensitive and personal information for as long as it takes to accomplish the goals specified in this policy or to meet legal requirements. Unless retention is required by law or for valid business purposes, we will securely destroy your data upon account deactivation or your request.

09. Your Choices

Regarding your data, you have the following options and rights: Refusing to receive promotional messages. Get in touch with us to request access, deletion, or correction of your data.

10.Transparency Regarding Sensitive User and Device Data

Transparency in data processing is something we are dedicated to. This covers the following topics:

  • How and what we gather private information (e.g., meeting history, user preferences).
  • Unambiguous declarations regarding data sharing and usage guidelines.
11. Children's Privacy

The MeetQ application is intended for business and organizational use. It is not directed at children under the age of 18, and we do not knowingly collect personal information from them.

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any modifications, along with the updated effective date, will be reported here. Users are urged to often examine the policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, Please contact us at support@mawalog.com Or Call us at +91-44-4856-3345.